Rokit Science SIGN INREGISTER

Home » About Us » FAQ » Can I return an item that I am not satisfied with for a refund/exchange? 

Frequently Asked Questions


Can I return an item that I am not satisfied with for a refund/exchange?

If you wish to return an item for any reason you can do so, but you must first confirm that this is possible by contacting Rokit Science by fax, email or post. Any goods returned to us without prior consent are sent back to you at your cost.

You must ensure that you return the item within 7 days of receiving your order. Items must be returned in a new or unused condition, in their original packaging and by special/recorded delivery. Regretfully, for reasons of hygiene, we are unable to accept returns of any items, which have been used or worn. We will refund the cost of the items but the shipping is non-refundable. Please be aware that returns are subject to a £3.00 GBP charge. This is to cover the charge issued to us by bank for every refund applied for.

Follow Us On Twitter Handmade in the UK Follow Us On Twitter Follow Us On Facebook Follow Us On YouTube
Newsletter
Sign Up To Our Newsletter to receive special offers, style tips and details of latest products.
Press Features
As Seen In

Customer Testimonials

" Just wanted to say a huge thank you for my electric skateboard! I received it this morning and I can't wait to take it out today! " - J Hughes

Read More Testimonials »

Shipping Info

Our Address

Rokit Science
6 Heath Street,
Hampstead
London
NW3 6TE
United Kingdom

© 2012 Rokit Science All Rights Reserved.

We accept  Visa, MasterCard, PayPal We accept  Visa, MasterCard, PayPal
Powered By merchant Venture