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Home » About Us » FAQ » Can I exchange the item I have received for something else? 

Can I exchange the item I have received for something else?

If you would like to exchange your items for different products in our range, you may do so within 7 days of receiving them, with the EXEPTION of contracts for the purchase of magazines, videos, DVD's, audio and video games and other software products where the item has been unsealed. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. Please note that our return policy also applies. You can find our return policy and form on the back of your invoice.

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